Located
in Fort Lauderdale, Florida, The
Credit Counseling Foundation is a NON Profit
credit counseling organization
with the primary goal of assisting individuals and families nationwide
with managing and paying off their debts. A dedicated staff works
diligently to provide the highest quality of services.
Certified credit counselors,debt
management certified through The National Institute for Financial
Education accredited training program, are made available to everyone
seeking confidential and professional credit counseling, debt management,
and financial education services.
These top rated counselors have extensive experience helping clients
resolve all kinds of financial obligations including credit
card debt, medical bills, and unsecured loans. They understand
the countless circumstances that force consumers into debt such
as medical emergencies, sudden loss of income, over
spending, and holidays.
Clients seeking solutions to manage their
high debt are provided with a free credit analysis. Tailored solutions
are then proposed to resolve issues concerning creditors and collection
agencies, as well as, many other financial problems and questions.
Customer Service
Strategically set up into multiple departments, courteous customer
service representatives are available to respond to any and all
customer service issues that may arise following
signing up onto the program.
Continuously trained to exceed industry benchmarks in customer care,
they are committed to maintaining the highest levels of customer
satisfaction and resolving any questions, comments, or concerns
in a timely and professional fashion.
Technology
The Credit Counseling Foundation
leads the credit counseling industry in its advanced technology
efforts. In order to take care of our customers and their needs,
a talented team of Information Technology Specialists has instituted
the most proficient and efficient methods. These dedicated specialists
have created an extensive computer network system to provide our
employees with every available tool to promptly access and manage
our client's information. The system has been safeguarded with the
strictest measures to provide completely secure data protection
and security of all our clients' information.
We're working daily to provide new and better ways to service our
customers. Within the next six months, continual upgrades will be
instituted to provide the very best technology to our employees
and clients. Among the coming upgrades will be: a client logon to
our website that will allow clients to view and change certain account
information, and a transition from a virtually paper-free environment
to a completely paperless one.
Funding
Although funding for many programs comes through voluntary contributions
from participating creditors, clients are always approved for a
Debt Management Program (DMP) regardless of whether or not their
specific creditor(s) support Fair Share contributions. These programs
are designed to save our clients money and liquidate debts at an
excellent rate.
Memberships
The Credit Counseling Foundation is a member of the
Better Business Bureau and the American Associates
of Debt Management Organizations.

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